en 
it
AFTER SALES-SERVICE
After Sales Service - Technical Assistance -
Spare Parts
We are proud to have machines and lines that have been working continuously for decades both in Italy and in the world: a sign of reliability, quality, technology and experience.
We have always firmly believed in the importance of having a top technical assistance service, able to:
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always respond immediately to any type of request made by the customer
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guarantee the long-lasting performance of the machines and extend their efficiency over time.
EFFICIENT AFTER-SALES SERVICE
We guarantee our customers an accurate and efficient after-sales service.
We follow the entire life of each machine, from its installation to its maintenance and assistance, quickly providing all the spare parts that may be needed.
AL.MA. packing machines are designed to ensure maximum efficiency and always achieve high performance levels.
OUR PLUS
- Accurate after sales service
- Preventive maintenance
- Timely technical assistance on site and remote service
- Spare parts
- Customized dies and molds, designed and built in close cooperation with the customer
- Technical team available for training and start-up line
-
EFFICIENT AFTER-SALES SERVICE
We guarantee our customers an accurate and efficient after-sales service.
We follow the entire life of each machine, from its installation to its maintenance and assistance, quickly providing all the spare parts that may be needed.
AL.MA. packing machines are designed to ensure maximum efficiency and always achieve high performance levels.
-
-
OUR PLUS
- Accurate after sales service
- Preventive maintenance
- Timely technical assistance on site and remote service
- Spare parts
- Customized dies and molds, designed and built in close cooperation with the customer
- Technical team available for training and start-up line
SPARE PARTS
We also devote the maximum care and attention to spare parts.
We recommend always choosing the original AL.MA. spare parts, to keep the machines in perfect conditions, always achieving the maximum efficiency.
Our archives contain all the drawings and parts lists of all the machines we produced in the last 45 years. We have a well-stocked spare parts warehouse for any need, and we are ready to ship quickly even on the day of the request.
MODERN CNC MACHINING CENTERS
Having modern CNC machining centers with CAD/CAM programming available internally means being completely independent. We are able to quickly go back to the construction drawings of the mechanical parts and immediately put the required part into production.
It is also possible to purchase recommended spare parts together with the machine.
-
SPARE PARTS
We also devote the maximum care and attention to spare parts.
We recommend always choosing the original AL.MA. spare parts, to keep the machines in perfect conditions, always achieving the maximum efficiency.
Our archives contain all the drawings and parts lists of all the machines we produced in the last 45 years. We have a well-stocked spare parts warehouse for any need, and we are ready to ship quickly even on the day of the request. -
MODERN CNC MACHINING CENTERS
Having modern CNC machining centers with CAD/CAM programming available internally means being completely independent. We are able to quickly go back to the construction drawings of the mechanical parts and immediately put the required part into production.
It is also possible to purchase recommended spare parts together with the machine.
-
REMOTE ASSISTANCE
Thanks to the skills and know-how consolidated in more than 45 years of activity and technology at our disposal, we easily reach our customers all over the world, providing them with remote assistance to detect and solve any issue.
This service has been active for a long time, with full satisfaction from our customers.
TECHNICAL SUPPORT
We have specialized engineers ready to respond immediately to any type of request and solve any type of issue with a proactive attitude, through telephone support and/or video conference calls in the main languages.
We are also ready to intervene in a very short time, providing technical assistance at customer's premises, both in Italy and abroad.
-
REMOTE ASSISTANCE
Thanks to the skills and know-how consolidated in more than 45 years of activity and technology at our disposal, we easily reach our customers all over the world, providing them with remote assistance to detect and solve any issue.
This service has been active for a long time, with full satisfaction from our customers.
-
TECHNICAL SUPPORT
We have specialized engineers ready to respond immediately to any type of request and solve any type of issue with a proactive attitude, through telephone support and/or video conference calls in the main languages.
We are also ready to intervene in a very short time, providing technical assistance at customer's premises, both in Italy and abroad.
-